$100.00
Product Details Experience unbeatable comfort and support in the Groove Buckle sandals, designed for your post-work and post-sport recovery needs. These slides feature hook-and-loop adjustable straps for a personalised fit and a standout buckle detail....
Experience unbeatable comfort and support in the Groove Buckle sandals, designed for your post-work and post-sport recovery needs. These slides feature hook-and-loop adjustable straps for a personalised fit and a standout buckle detail. The Groove thongs provide endless comfort with a super-soft, cushioned footbed that keeps your feet supported all day long.
active feet delivers Australia wide, we currently do NOT accept international orders.
All orders below $159 at a standard shipping fee of $9.95
Express Shipping has a flat rate of $15.95
active feet offers FREE STANDARD SHIPPING on all orders over $159. No matter your location in Australia or how many pairs you decide to purchase from us, delivery is FREE with orders over $159.
active feet offers you the SAME DAY DISPATCH for ALL orders placed before 2PM, however this is dependent on stock availability. There are often instances where a product you have ordered is not in stock therefore the same day dispatch cannot be met, however you will be notified and we will endeavour to have your order dispatched in a timely manner.
All dispatch times exclude weekends as active feet online operates Monday to Friday from 10am to 5pm. If you have a query about the dispatch or shipping of your item, please call 03 9882 6266.
active feet aims to deliver your order within 1-3 business days almost anywhere in Australia*. active feet delivers products Australia wide using Australia Post.
Delivery times are estimated between 2-5 days from the date of dispatch, depending on your location:
2-3 business days – VIC
2-4 business days – NSW / ACT /SA
2-3 business days – QLD / TAS
2-5 business days – WA / NT
*Please allow additional 1-2 business days on top of the above allocated times for regional areas.
During Sale periods and high volume periods delivery times may vary due to a high volume of orders.
We ship Australia wide through Australia Post.
If you’re not 100% satisfied with your new shoes you can return or exchange them within 30 Calendar days from the date of dispatch. Simply send them back or, better still, return them to any one of our four stores in Melbourne and receive a FREE biomechanic GAIT analysis from one of our Podiatry trained team members. For full details on exchange/returns process please see our returns policy located in the footer
Products must be unworn, in the condition that you received them and in the original box and/or packaging
If you’re not 100% satisfied with your new shoes you can return or exchange them within 30 Calendar days. Simply send them back or, better still, return them to any one of our four stores in Melbourne and receive a FREE biomechanic GAIT analysis from one of our Podiatry trained team members.
active feet have a 30 day satisfaction guarantee for all online purchases, provided the returns are unworn, in the state you received them, and in the original packaging.
Or
To return or exchange, simply:
1. Pack up your unworn shoes into its original shoe box/packaging
2. Place the shoe box with the unworn shoes into another satchel or return postage box
3. Place the completed returns and exchanges form inside of the package
4. Clearly label the package with the below address
ACTIVE FEET RETURNS
161 Camberwell Road
Hawthorn East, VIC 3123
ONLINE RETURNS AND EXCHANGES FORM
For assistance or product information, call 03 9882 6266 (Mon-Fri 10am to 5pm EST time)
If you wish to exchange an item for a different size or style you may do so, this is subject to availability of course*. Simply return your unwanted shoes to us unworn, in its original condition including original shoe box within 30 working days from the date of dispatch together with a completed copy of the online returns and exchanges form posted with your original package.
Please contact us directly on 03 9882 6266 (Mon-Fri 10am to 5pm EST time) or email us at online@activefeet.com.au prior to returning your goods for exchange or return.
Exchange requests will only be dispatched when the goods have been returned in good order..
If, for any reason you are unhappy with your purchase online, we will happily provide you with a refund*. Simply return your unwanted shoes to us unworn, in their original condition including original shoe box within 30 working days from the date of dispatch together with a completed copy of our online returns and exchanges form.
A refund will not be processed if the goods returned do not comply with our returns policy.
Refunds are always processed using the original method of payment at the time of purchase within 1-2 working days of receiving the goods at our warehouse.
Pricing
All prices listed on our website are in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax).
We do not price match with competitors.
Payment
Active Feet accepts payment via Zip Pay, Afterpay, Shopify Pay, APPLE PAY, Credit Card (Visa and MasterCard, AMEX). We do not accept cash on delivery, cheques, or money orders as online payment. When paying via Credit Card you will automatically be debited for your order.
Packaging of Returns
Returns must include the original packaging in the condition received, when returning the product use a page or a different box to cover the shoe box so to protect the packaging. If a return is made with labels or tap directly tapped onto the shoe box it will be rejected as damaged.
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