Do you thrive on problem-solving, love working with people, and have a knack for keeping things running smoothly ? We’re on the hunt for an experienced, detail-oriented, and motivated individual to become the heartbeat of our Data Entry and Inventory desk.

This isn’t just another admin role – it’s a chance to be the go-to person who keeps our stores and digital world humming, delights our customers, and adds a touch of humour and heart to every interaction.

What You’ll Be Doing

Keep things running: Deliver day-to-day administrative support to ensure our inventory and product catalogues are accurate and up to date.

Be the problem-solver: Respond to and resolve stock issues or discrepancies with both our teams in-store and customer enquiries.

Own the data: Create with accuracy, following processes in place, to ensure the integrity of our product catalogue. Prepare and create catalogues prior to the new seasons deliveries, ensuring a smooth and accurate receival process in our stores.

Investigate & resolve: Liaise with the in-store team and the Retail Operations Manager, to identify issues and find solutions.

Protect the business: Handle our product data with confidence and accuracy to ensure our online platform complies with regulations.

Elevate eCommerce: Assist our ecommerce and customer service desk with product information/descriptions, collection updates, promotions and release dates, and reporting.

Support and Coordinate : With our in-store teams, marketing/design, customer service and head office to keep things running smoothly with product data.

Close the loop: Follow up on customer feedback with store teams and head office to deliver quick, effective resolutions. 

Communication: As this role overlaps with our customer service and ecommerce desk in many areas you will need to be an effective and clear communicator capable of assisting and completing tasks that may not be in your wheelhouse.

Why You’ll Love Working With Us.

A supportive team that values humour, heart, and collaboration.

A dynamic role where no two days are the same.

The chance to make a real impact on both customer happiness and business success.

Flexibility to balance work with life.

If you’re ready to bring your skills, personality, and problem-solving superpowers to a team that appreciates them, we’d love to hear from you!


Send your application to careers@activefeet.com.au

Posted 12 Dec 2025

Do you thrive on problem-solving, love working with people, and have a knack for keeping things running smoothly online? We’re on the hunt for an experienced, detail-oriented, and motivated individual to become the heartbeat of our eCommerce and customer service desk.

This isn’t just another admin role—it’s a chance to be the go-to person who keeps our digital world humming, delights our customers, and adds a touch of humour and heart to every interaction.

What You’ll Be Doing

Keep things running: Deliver day-to-day administrative support to ensure our website operates seamlessly. Keep up to date with platform maintenance and data representation online.

Be the problem-solver: Respond to and resolve customer enquiries via email and phone with empathy and efficiency.

Own the orders: Create, cancel, and edit orders in Shopify and Starshipit.

Investigate & resolve: Liaise with postal providers to track down delivery issues and find solutions.

Protect the business: Handle fraudulent orders, chargebacks, and PayPal disputes with confidence.

Elevate eCommerce: Assist with product enrichment, collection updates, promotions, product descriptions, meta fields, website optimisations, and reporting. Work closely with the data and inventory desk during new season catalogue creations, actioning Shopify details in a timely manner. 

Champion customer service: Support both our in-store teams and online customers across email, phone, and live chat.

Coordinate fulfilment: Ensure online orders are processed smoothly and customers are kept happy. Coordinate stock issues with our data and inventory desk to ensure prompt and accurate resolutions.

Close the loop: Follow up on customer feedback with store teams and management to deliver quick, effective resolutions.

Communication: As this role overlaps with our data and inventory desk in many areas you will need to be an effective and clear communicator capable of assisting and completing tasks that may not be in your wheelhouse.

Why You’ll Love Working With Us.

A supportive team that values humour, heart, and collaboration.

A dynamic role where no two days are the same.

The chance to make a real impact on both customer happiness and business success.

Flexibility to balance work with life.

If you’re ready to bring your skills, personality, and problem-solving superpowers to a team that appreciates them, we’d love to hear from you!

Send your application to careers@activefeet.com.au

Posted 12 Dec 2025

Are you ready to lead a passionate team in a fast-paced, rewarding environment? Active Feet is looking for a motivated Full-Time Store Manager to mentor and inspire our Sandringham team.

Why Join Us?
- Industry leaders in expert shoe fitting since 2002
- Customer-focused, solution-driven, and dedicated to excellence
- Supportive and energetic team environment

About You
- Positive, motivated, and passionate about helping people
- Detail-oriented with strong leadership skills
- Retail management experience (2+ years) or a strong 2IC background
- Passion for sports, fitness, and outstanding customer service
- Organised, proactive, and able to multitask
- Committed to a long-term role in a growing business

Your Role
- Deliver top-tier customer service
- Lead, mentor, and uphold team standards
- Manage stock, merchandising, and supplier communications
- Engage with external partners and marketing activities

What We Offer
- Full-time position with growth opportunities
- Training, development, and generous staff discounts
- Attractive salary and bonus structure

If this sounds like you, apply now with a short cover letter detailing your passion for retail and why you're the perfect fit!

Send your resume & cover letter to careers@activefeet.com.au